ATCEMS Performance Dashboard > Patient Contacts per Month > Performance Measure Definition: Patient Contacts
Performance Measure Definition: Patient Contacts
Description: Count of patients contacted by ATCEMS personnel.
Desired Outcome: Not applicable
Relevance: Patient count is one measure of demand for ATCEMS services.
Measure Domain: Operations
Type of Measure: Output
Operational Specifications
Formula Description: Count of all patients encountered by ATCEMS personnel.
Unit of Analysis: Patient contacts
Population:
- Numerator: All patients encountered by ATCEMS personnel
- Denominator: Not applicable
Measure Frequency: Monthly
Minimum Population/Sample: None
Performance Standard: Not applicable
Acceptable Quality Level: Not applicable
Interval Description: Not applicable
Reporting Value(s): Count of patients encountered by ATCEMS personnel
Aggregation:
- Temporal aggregations are based on date/time of phone pick-up in Communications Center.
- Geographic aggregations are based on the location of patient contact.
Stratification: May stratify by demographic, geographic, chronologic, or other factors as needed.
Limitations: None
Related Measures: None
Notes: None
Reporting
ATCEMS Open Performance Dashboard
- Performance Goal: Patient Contacts
- Orientation: External
- Format: Line chart for current and previous fiscal year.
- Update Frequency: Monthly
- Data Source: Open Data table [EMS – Patient Contacts by Month]
City of Austin Open Data Portal
- Medium: Data table
- Table Name: EMS – Patient Contacts by Month
- Columns: Total Patient Contacts; Austin Patient Contacts; Travis County Patient Contacts; Other Area Patient Contacts; Combined COA and TC Patient Contacts
- Aggregation Level: Month
- Update Frequency: Monthly
ATCEMS System Performance Dashboard
- Medium: Web site chart (http://www.austintexas.gov/page/patient-contact-and-transport-data)
- Orientation: External
- Format: Line chart containing monthly data values beginning October 2010.
- Update Frequency: Monthly
- Data Source: Open Data table [EMS – Patient Contacts by Month]
References
Office of the Medical Director, Austin/Travis County EMS System (2016). “Clinical Standard CS-7: Definition of a Patient.” Austin-Travis County Emergency Medical Service System Clinical Operating Guidelines version 021716.
Metadata
Development Status: Actively reporting
Definition Version: Version C
Revision Date: 2017-02-28
Revised By: David Andersen