Number and percentage of instances where people access court services other than in person and outside normal business hours (e.g. phone, mobile application, online, expanded hours) – Downtown Austin Community Court (DACC), Correspondence Cases

Status

The Downtown Austin Community Court (DACC) was established to address quality of life and public order offenses occurring in the downtown Austin area utilizing a restorative justice court model. DACC offers alternatives to fines and fees for defendants to handle their cases such as community service restitution and participation in rehabilitation services. Defendants who reside outside of a 40-mile radius from DACC are offered an opportunity to handle their case through correspondence action or virtual hearing, meaning a defendant does not have to come into court for any part of the judicial process. Correspondence and virtual action eliminates an undue burden requiring a defendant to travel back to Austin to appear for their case and it allows for quicker access to court services of Austin residents by reducing the number of individuals required to appear for their case. Being above or below the stated target is dependent on the number of Class C Misdemeanors citations written by the Austin Police Department however DACC will continue to identify cases where correspondence action is appropriate and offer it as an adjudication process.

Trending

The trend for correspondence action since FY18 has been fairly consistent. The Texas Supreme Court provided an option to conduct hearings virtually as a result of the COVID pandemic. This trend is largely driven by Austin area tourism since correspondence action and virtual hearings are only available for defendants residing at least 40 miles from DACC’s location on Barton Springs Rd.
Note: to see the underlying data for this chart, please select the "View Source Data" link to the left.

Additional Measure Insights

This area is under development.  Demographic segmentation will be provided including Race, Gender, and Age.

Measure Details and Definition

1) Definition:  This measure is how many cases involving non-homeless individuals have been handled through correspondence action. 
2) Calculation method: We calculated this measure by dividing the number of cases with correspondence action by the total number of cases involving non-homeless individuals.
 3) Data Collection Process:  Data for this measure is collected by DACC staff inputting information from citations issued in DACC’s jurisdiction and from court processes.  All data is entered in DACC’s electronic court case management platform. 
4) Measure Target Calculation:
 The target was calculated using the past three years’ worth of data, which suggested there are approximately 25% of cases that are eligible and utilize correspondence action.
5) Frequency Measure is Reported: Annual (Fiscal Year)

Date page was last updated: April 2023