Percentage of people who agree they were treated fairly during our enforcement and judicial processes


The Austin Municipal Court and Austin Police Department (APD) are not on target for this measure. The performance was slightly lower in 2019 than 2018. Contributing factors for this measure trending downward may result in a loss of public trust and confidence, minimize compliance with court orders, and may have a negative impact on public safety.


There are several contributing factors affecting this measure’s trend, including the overall community relationship with and perception of the criminal justice system, specifics of a case, and which parties the individual came into contact with during their enforcement and judicial process.
The outcomes of cases also play a large role in the perception of fairness. The Austin Municipal Court (AMC) strives to ensure that staff is trained on equity, implicit/explicit biases, and the proper application of laws to guarantee that cases are adjudicated fairly and impartially. 
APD remains committed to addressing disparities identified in the department’s racial profiling reporting through policy reform, transparency, and continued training. APD is also committed to continuing dialog with the community as evidenced by the reforms implemented to APD’s cite and release, and the use-of-force policy.
Note: To see the underlying data for this chart, please select the "View Source Data" link to the left.

Additional Measure Insights

Every year, the City of Austin administers a community survey to assess citywide satisfaction with the delivery of major city services and to determine community priorities as part of the City's ongoing planning process. 

The dashboard below is live and dynamic. Use the filters below to review this measure and other survey questions by demographics and geography.

Measure Details and Definition

1) Definition:  This measure is an indicator of how satisfied people are with the fairness of enforcement and judicial processes.
2) Calculation method: This measure was calculated by the following formula: The number of respondents who answered 4 or 5 divided by the total number of responses.
3) Data Collection Process: This is a question administered on the annual community survey managed by a third party vendor, ETC Institute, on behalf of the City of Austin
4) Measure Target Calculation: The 2020 measure was calculated by the average of 2018 and 2019 performance.
5) Frequency Measure is Reported: Annually (Calendar Year)

Date page was last updated: July 2020