Percent satisfaction with transportation options (aside from personal vehicle) to get around Austin (e.g. ride share, bus/train, bike, walk)


About one quarter of Austinites are satisfied with the options they have to get around town without using a personal vehicle. These options can include public transportation, bicycling, walking, scooting, carpooling, and ridesharing.  The higher this measure is, the more people feel satisfied with the various multimodal options they have to move around Austin.


The City of Austin continues to implement improvements that benefit all modes of transportation through the 2016 Mobility Bond, 2018 Bond program and prioritizing other funding. The City is also working closely with Capital Metro to coordinate transit improvements by implementing transit priority projects and the Project Connect Long-Term Vision Plan. Austin Transportation continues to communicate transportation options through and Smart Trips Austin.   
Note: To see the underlying data for this chart, please select the "View Source Data" link to the left.

Additional Measure Insights

The response to the COVID-19 pandemic has resulted in a more general acceptance of the benefits of other transportation options, especially telecommuting.  In addition, Capital Metro has suspended fares to ease the strain of transportation costs.   The potential benefits of alternative modes of travel are more evident with the reduction in traffic, improved travel time, and better air quality.  Increasing the communication of the benefits of transportation choices will support the City’s mobility goals, and ultimately reduce the number of vehicles per household.
Every year, the City of Austin administers a community survey to assess citywide satisfaction with the delivery of major city services and to determine community priorities as part of the City's ongoing planning process. 

The dashboard below is live and dynamic. Use the filters below to review this measure and other survey questions by demographics and geography.

Measure Details and Definition

1) Definition:  This measure is how many people who were surveyed feel satisfied with transportation options in the City of Austin.
2) Calculation method: This measure was calculated by the following formula: The number of respondents who answered 4 or 5 divided by the total number of responses.
3) Data Collection Process: This is a question administered on the annual community survey managed by a third party vendor, ETC Institute, on behalf of the City of Austin
4) Measure Target Calculation: The target was determined based on reviewing the last two years of data and setting a target that aligns with the City’s goals of increasing transportation choices and reducing the need to drive alone. The current economic environment may positively affect the data for the current year.   The community’s satisfaction with transportation could increase significantly based on the current transportation costs.
5) Frequency Measure is Reported: Measure Time Period: Annually (Calendar Year)

Date page was last updated: July 2020