Number and percentage of City-owned vehicles using telematics for safety and risk reports (e.g. “driver scorecard”) and number of crashes involving City vehicles


The Fleet Mobility Services Department tracks number of crashes involving City vehicles for vehicle life cycle management.  Collecting accident information helps ensure the continuity of city services by assisting with the planning for department needs while vehicles are being repaired or replaced.  In future fiscal years, the telematics program will be utilized to provide safety and risk reports (e.g. “driver scorecard”) to City departments. The number of accidents involving City fleet vehicles for Fiscal Year 2021-22 was 470, which is below the projected number of 700 or less than 10% of the City’s fleet vehicles.


The number of crashes involving City vehicles has been trending under the projected number of accidents. A number of factors can influence the number of crashes, both inside and outside of the City’s direct control. Proper reporting can influence performance when provided to City departments. 
Note: To see the underlying data for the chart, please select the "View Source Data" link.

Additional Measure Insights

The segmented data shows each department's accident count in fiscal year 2022. With the data below, the Fleet Mobility Services Department can track accident information by department. The annual accident target is 700 accidents a year, which the City of Austin drivers have been below in the past three fiscal years. Fleet Mobility Services will begin installing and activating a cloud based, best in class enterprise telemetry/GPS system across 50% of the City’s fleet in fiscal year 2021. The remaining portion is projected to be installed and activated fiscal year 2022. This includes all on road and most off-road fleet assets. With the use of the telematics system, the department should be able to detect accidents when they happen and provide insights into driving behavior such as harsh breaking, acceleration, cornering, seatbelt violation and speeding before accidents occur and help provide feedback to our drivers through drivers score cards and coaching.

Measure Details and Definition

1) Definition: This measure is the sum of City vehicles coded as having an accident.

2) Calculation method: This measure is calculated by counting the total number of accidents within a fiscal year.
3) Data Collection Process:  The data is collected by an asset tracking system, which is managed by the Fleet department.
4) Measure Target Calculation: The target of 700 accidents was agreed upon by reviewing prior fiscal year data and trends.
5) Frequency Measure is Reported:  Annually (Fiscal Year)

Date page was last updated: July 2023