Number and percentage of clients served through City’s health equity contracts who achieve intended healthy outcomes (e.g. healthy infant birth weight)

Data is collected by collating all Austin Public Health (APH) Contracts that contribute to the percent of individuals who achieve healthy outcomes as a result of receiving services through Health Equity Social Service Contracts. Austin Public Health related contracts enter quarterly performance through the PartnerGrants contract management system.


Just under 79% of clients served through the City's Health Equity Social Service Contracts achieved intended healthy outcomes during Fiscal Year 2021, nearly a 1% increase over previous Fiscal Year (2020).


The Health Equity contracts have increased the number of unique individuals served year over year since services first began in April 2016. Similarly, performance across the portfolio has remained high – hovering around 80% success at improving social, mental and/or physical well being of those who participate. This consistent success shows that programs which are designed and implemented by the community for that community is a strategy that achieves healthy outcomes for those who have faced significant barriers to access. A slight decrease to healthy outcomes success and clients served occurred between FY19 and FY21 due to COVID-19.
Note: To see the underlying data for this chart, please select the "View Source Data" link to the left.

Austin Public Health Contributions

APH launched the solicitation for Health Equity social service contracts in 2016, and has since then increased the number of programs funded for the purpose of increasing access to health and social services each year. APH is committed to improving equity across Austin and Travis County. We partner with community groups, boards and commissions of the City of Austin, other local government agencies and are a consistent participant in the Community Health Assessment and Community Health Improvement Plan. 
The Health Equity Social Service portfolio consists of programs that are designed by the community to serve the community. The intention of these programs is to provide access to health and social services, which have historically been out of reach to specific populations. By designing programs that are intentionally serving those who have faced significant barriers to access, these contracts are innovative and critically important to enhancing equity.
The primary excluded groups that are included in the Health Equity contracts are: people of color – specifically African American, LatinX and Asian American, immigrants – both documented and undocumented, the LGBTQIA+ community (lesbian, gay, bisexual, transgender, queer, intersex, ally and gender non-conforming individuals), and seniors. 

Additional Measure Insights

  • Left chart denotes client achievement and clients served by program during Fiscal Year 2021
  • Center graph compares client achievement across previous five fiscal years
  • Right chart displays client achievement and clients served across previous five fiscal years

Measure Details and Definition

1) Definition: "Percent" represents clients served through the City's Health Equity Social Service Contracts who achieved intended healthy outcomes during the fiscal year.
2) Calculation method: Calculation for this measure is determined by adding the total number of clients served through the City's Health Equity Social Service Contracts who achieved intended healthy outcomes, then dividing by the sum of total number of clients enrolled in the programs and multiplying the result by 100.
3) Data Collection Process: APH utilizes a contract management system, PartnerGrants. Social service agencies having health equity based contract measures to achieve intended healthy outcomes report performance in this system quarterly.  Reports are compiled to obtain a yearly total numerator, denominator, and rate.  Dated content determined through records review of APH records from a decommissioned system for fiscal years 2017, 2018, and part of 2019.
4) Measure Target Calculation:  Target based on an existing APH related measure and average goals across past three fiscal years.
5) Frequency Measure is Reported: Annually (Fiscal Year).
Date page was last updated: April 2022