City of Austin Performance Report 2014-15

Percent Reduction of EMS Transport to Hospitals of Enrolled Community Health Paramedic Clients

Measure Description
This measure is the percentage of increase/reduction in ambulance transports of unique patients that have been enrolled in services by the Austin/Travis County Emergency Medical Services (ATCEMS) Community Health Paramedic Program (CHP).
Calculation Method
This measure is calculated by the total number of patient contacts 30 days pre-enrollment (Pre-Enrollment-30 days) minus the total number of patient contacts 30 days post-enrollment (Post-Enrollment-30 days). The difference between Pre and Post Enrollment equals the Delta-30 day figure. The Delta-30 day is then divided by the Pre-Enrollment-30 day number which provides the quotient for determining the percentage.
FY 2014-15 Results
In FY 2014-15, ATCEMS achieved the performance goal of 57% with a 57% reduction of EMS transport to hospitals of enrolled Community Health Paramedic clients.
Assessment of Results
ATCEMS strives to be valued as a collaborative healthcare provider in the community. The Community Health Paramedic program aims to connect the patient to resources that benefit their well-being as a comprehensive solution to reducing the frequency of calls for emergency care. ATCEMS met the performance target for FY 2014-15 with a 57% reduction in the number of ATCEMS transports provided to those enrolled in the Community Health Paramedic program. Prior year data was not available, because FY 2014-15 was the first year ATCEMS captured this data.
Paramedics practicing CPR on a dummy.
Next Steps
ATCEMS will continue to work collaboratively with other healthcare providers and hospital networks to identify resources or services in order to reduce the need for transport or return to the Emergency Room for patients enrolled in the CHP program.
Contact Information
For more information contact Jasper Brown, Chief of Staff, at (512) 972-7201.