City of Austin Performance Report 2014-15

Percent of Neighborhood Planning Participants Satisfied with the Neighborhood Planning Process

Measure Description
This measure is developed using a department-constructed survey of property owners and utility customers involved in the planning process in a given planning area. At the end of the planning process, the property owners and utility customers are given an opportunity to respond to a survey regarding the planning process. These surveys are available online and in print, and ask a series of questions related to the planning process as a whole. Due to the timing of the survey, which coincides with possible unfavorable zoning changes as a result of the planning process, the Department expects the level of positive responses to be fairly low.
Calculation Method
This measure is calculated by dividing the sum of “very satisfied,” “satisfied,” or “neutral” responses by the total number of respondents who participated in the planning process. Respondents who did not participate in the planning process are excluded from the calculation.
FY 2014-15 Results
The established goal for this measure in FY 2014-15 was 70%. The Department did not have any plans adopted during FY 2014-15.
Assessment of Results
No new plans were completed during FY 2012-13 due to work creating Imagine Austin.  In January 2013 the public started participating in the South Austin Combined Neighborhood Plan consisting of three planning areas; South Manchaca, Garrison Park, and Westgate.  A new, shorter-but-intense process based on describing character districts and place making was piloted with the help of the Urban Design Division during FY 2013-14. The South Austin Combined Neighborhood Plan was adopted by Council in November 2014, and had a satisfaction rate of 96%.
Magnifying glass on top of a survey
Next Steps
The Burnet Road and Anderson Lane Corridor Plan will start public meetings in FY 2015-16.  Background data has been collected and research and analysis of the area has been done, and continues, in preparation for the public participation phase of the planning process.  This is a corridor plan, which differs from a neighborhood plan. Once the corridor plan is well under way, work can begin on a neighborhood plan for the North Shoal Creek planning area and if there is community interest, a plan for Allandale could be developed following the adoption and application of CodeNEXT. 
Contact Information
For more information contact Matt Dugan at 512-974-7665 or