City of Austin Performance Report 2015-16

Percent of Projects that Pass One-Year Warranty Inspection Without Significant Construction Deficiencies 

Measure Description
The Public Works Department (PWD) inspects approximately $1.2 billion per year in Capital Improvement Program (CIP) projects. This measures the percent of projects that pass the one-year warranty inspection without significant construction deficiencies. This measure is important because failure to address any deficiencies in a timely manner could result in the bonding company taking action to recover bonds to complete the work.
Calculation Method
The measure is calculated as the number of corrective action letters with significant construction deficiencies divided by the total number of acceptance letters issued after the one-year warranty inspection. 
FY 2015-16 Results
For FY 2015-16, the established target for this measure was set at 85%. PWD met the target with a 100% success rate.
Assessment of Results
This measure has tracked fairly consistently over the last five years, with every year exceeding the goal. While this measure can be an indicator of CIP inspectors’ performance, it is also influenced by the difficulty of the project, the contractor, and factors outside of the control of the CIP inspections activity. Based on yearly performance during the prior five years, the target for this measure increased to 85 percent for FY 2015-16 and the Department exceeded this goal.
It is important to note that this measure is calculated by project. One significant deficiency causes an entire project to be counted as deficient. In addition, the number of projects completed is typically around 30 annually, with 13 completed in FY 2014-15 and 42 completed in FY 2015-16. If two or three projects have significant problems, it can distort the percentage greatly. During the summer of 2015, the Public Works Department underwent an accreditation process with the American Public Works Association (APWA). Construction Services procedures for Preconstruction Conferences, Notices to Proceed, Acceptance and Final Approval, and Record Drawings were all found to be in compliance with APWA standards. 
Next Steps
Construction Services will continue to minimize the risk of construction deficiencies by maintaining strict hiring standards, following a fully developed set of procedures, and investing in a robust training program for its staff. In addition, engineers will continue to oversee construction inspectors and formally accept projects for City of Austin maintenance at completion.
Contact Information
For more information contact Patricia Wadsack, Construction Services Division, at (512) 974-7199.