City of Austin Performance Report 2014-15
Number of Households Assisted with Repair Services for the Homeowner (ABR, EHR, HRLP, Leadsmart, G.O. Repair! and Holly Good Neighbor Programs)
Measure Description
This measure captures the number of
households/persons assisted through all Neighborhood Housing and Community
Development (NHCD) housing repair programs under the Homeowner Assistance
category: Architectural Barrier Removal
(ABR) Program – Owner, Emergency Home Repair (EHR) Program, Homeowner
Rehabilitation Loan Program (HRLP), LeadSmart Program, G.O. Repair! and Holly
Good Neighbor Program. This measure provides a snapshot of the total impact of
these programs provided to the community.
Calculation Method
This measure is calculated
by summing the total number of households and persons assisted through the
above listed housing repair programs.
FY 2014-15 Results
The
goal for FY 2014-15 was to serve 670 households. In FY 2014-15, NHCD served 622
households, achieving 93% of the goal.
Assessment of Results
Homeowner
assistance programs assisted 622 households in FY 2014-15, including services
such as Architectural Barrier Removal, Homeowner Rehabilitation Loans, Lead
Hazard Reduction, and bond-funded home repairs and Emergency Home Repair. Several
factors contributed to the underperformance in FY 2014-15. For example, there
were fewer contractors who participated in the Emergency Home Repair program operated
by the Austin Area Urban League, which resulted in fewer homes repaired. Also, the
Lead Hazard reduction program did not receive as many applications as
anticipated and a percentage of the inspected homes did not contain lead.

Next Steps
Home
repair activities are a high priority and are considered critical for NHCD. Austin
Area Urban League has added additional contractors for the current fiscal year
and is actively recruiting new participants. Moreover, the Department is
working closely with other departments to increase client referrals. The City
of Austin will be expanding the program to incorporate Travis County, which
will offer additional clientele. Furthermore,
the City of Austin has entered into a partnership with the Green and Healthy
Homes Initiative (GHHI) to bring all the repair programs under a single
application and delivery platform. The Department is working closely with
Austin Energy and other non-profit partners to create a unified application and
a method of allocating program costs. There are several objectives of the GHHI,
of which reducing the number of work days lost due to health issues caused by
health hazards is high priority. NHCD has spearheaded the initiative and aims
to bring all repair programs under the GHHI umbrella in the next 5 years.
Contact Information
For more information
contact Rebecca Giello, Assistant Director, at 512-974-3045.