City of Austin Performance Report 2014-15

Percent of Households that Maintain Housing or Transition into Housing

Measure Description
This measure tracks the percentage of homeless people and people at risk of homelessness such as youth, families, women with children, and single adults who were able to maintain housing or transition into housing from homelessness as a result of services funded through City of Austin social services contracts. It includes facilities such as emergency shelters, transitional housing, and permanent supportive housing as well as basic needs services and essential services.
Calculation Method
This measure is calculated by dividing the number of people that maintain or achieve housing by the number of people admitted to homeless and homelessness prevention programs and basic needs programs.
FY 2014-15 Results
The goal for this measure was 75% for FY 2014-15 and the result was 81% of households maintained housing or transitioned into housing. This was 6% above target, and an increase of 1% over the prior fiscal year.
Assessment of Results
This measure results from outcomes of the following three programs: basic needs, homeless housing and services, and essential services for the elderly or disabled. Most of these programs include some type of case management. Critical factors of successfully maintaining or transitioning into housing are the complexity of individual and/or household needs and the availability of affordable housing. Case managers may address several items including assisting the client to obtain identification documents, connecting clients to mental health or substance abuse treatment, and assisting in the application process for public benefits. The agency making the largest contribution to this measure began providing a nutrition intervention that increased the supplemental food clients received. By adding this intervention, more clients were able to remain housed resulting in a rate slightly higher than projected.
Two mothers and their four children smiling.
Next Steps
Thirteen partner agencies are collaborating to provide homelessness prevention services for at-risk populations and rapid re-housing services for people who are homeless. Staff will continue to monitor the performance of this large contributor to determine trends.  This year, another contract through Social Services was awarded to Best Single Source Plus Collaborative through our 2014 competition. This contract provides comprehensive case management and basic needs services for homeless or housed clients facing a housing crisis. With this direct investment we anticipate an increase in performance for this key indicator. The target will be adjusted from 75% to 78% of households maintaining housing or transitioning to into housing.
Contact Information
For more information, contact Stephanie Hayden, Deputy Director, at (512) 972-5017