Contact Us

Have questions about a specific dataset?

If you have questions about a certain dataset, please use the “Contact the dataset owner” feature which is available on every dataset page. You’ll be able to email the dataset owner a message about their dataset and they will get back to you with a response, if necessary. Learn more on how to contact a dataset owner

Contact the Open Data Team

The Open Data Team's responsibility is to manage the technology which provides city government data that is accessible and open to the public. We welcome your questions, comments, and feedback to help us improve the City of Austin's Open Data Portal (

Again, if you have questions about a specific dataset, we recommend you contact the dataset owner directly about the dataset. 

For other open data related inquiries, please use our online contact form below. Once we have received your message, we will respond as soon as possible.

NOTE: Due to the large volume of comments we receive, we cannot respond to questions and requests that do not pertain to the Open Data Portal's technology. For instance, our team cannot assist with municipal service requests, research inquiries, solicitations, development and permitting processes, or public information requests.

If you need assistance with non-emergency City services or information, please call 3-1-1 or visit the 3-1-1 page. For other municipal contact information, visit the City's Contact Us page