Contact Us

Contact a dataset owner

Have questions about a specific dataset? Contact the dataset owner, the City staff who would know best about the dataset. On the main dataset page click the blue button Contact Dataset Owner or through the link under ‘Actions’ within the ‘About this Dataset’ feature.

Suggest a dataset

Want to suggest or nominate a dataset for the Open Data portal? Make your dataset suggestions here.
Contact Dataset Owner

Contact the Open Data team

If you have feedback about the portal, general inquiries or comments on our Open Data program, or would like to partner with the Open Data team, complete the form below and we'll get back to you as soon as we are able.  NOTE: Due to limited team capacity and the volume of requests, we cannot respond to questions that do not pertain to Austin's open data. The Open Data team does not support research or record requests that are functions of City departments. For example, Austin 3-1-1 services, development and permitting, and public information requests. 

Not sure who to contact for help? Here are some suggestions for common questions and requests.

City records or public information
Do you need to get information about Austin City Council, open meetings, and public information requests? Make a public information request, or visit the Open Government information page.
Development assistance
Do you have questions about the City's Planning and Development Review process? This may include questions or requests about your project or location (i.e., licenses, permits, site plans, zoning, property records). Please call 3-1-1 or visit the Development Assistance Center.
City services
Do you need assistance with non-emergency City services or information? Please call 3-1-1 or visit the 3-1-1 page. 
For municipal contact information, visit the City's Contact Us page.