City of Austin Performance Report 2015-16

Total Number of Community and Commercial Events Attended

Measure Description
This is a count of the total number of community, commercial, and licensed trade events attended by Austin Code Department (ACD) employees. This measure is a reflection of the department’s presence and outreach performed in the community.
Calculation Method
This measure is calculated by summing the total number of community and commercial events attended throughout the fiscal year.
FY 2015-16 Results
In FY 2015-16, Austin Code employees exceeded the target of 80 events by attending 86 community events.
Assessment of Results
In FY 2015-16, ACD responded to all 86 community requests to attend, host and/or speak at community meetings, events, and activities. Participation in these events provided ACD the opportunity to educate, inform, and engage with citizens about identifying potential violations and how to maintain or bring properties into compliance. In addition, these events offer a friendly approach for citizens to ask questions, offer feedback, and dialogue with ACD employees. ACD increased the FY 2015-16 target for the number of community events attended to better align with community demand. A partner in the Spirit of East Austin Initiative, Austin Code successfully partnered with residents to identify and mitigate multiple code related concerns in the Colony Park and Lakeshore areas. ACD’s presence at community meetings, hosted community events, and resource fairs all helped to increase community awareness. ACD also participated in numerous youth events in an effort to bring awareness and education of code safety hazards, such as Hope Fest, Safe Routes to School, Reagan High School Career Fair, Perez School Cinco De Mayo, Juneteenth Parade and Festival, the Individuals Making Progress Advancing Communities in Texas (IMPACT) Back to School event, and the Back to School event at Bluff Bend Church.
Next Steps
Austin Code Department plans to maintain a high visibility within the community by continuing community outreach and education efforts. Code education efforts improve community awareness and basic understanding of local code requirements. Ultimately, ACD aims to empower residents to achieve compliance with City code prior to when a complaint is received.
Contact Information
For more information contact Cora Wright, Interim Director, at (512) 974-1970.