City of Austin Performance Report 2014-15

Average Pounds of Trash Per Customer Account Per Week

Measure Description
The measurement of average pounds of trash per residential customer account per week is indicative of the waste generation rates of Austin Resource Recovery (ARR) customers. The measurement includes both residential and the small amount of commercial cart accounts that are serviced by ARR. The measure is important in the evaluation of the success of ARR Zero Waste programs.
Calculation Method
This measure is calculated by converting total tons of curbside trash collected to pounds by multiplying total tons by 2,000, then dividing that result by the average number of curbside collection customer accounts to get average pounds of trash collected per customer account per year. The annual amount is then divided by the number of weeks in the reporting period.
FY 2014-15 Results
ARR collected an average of 26.25 pounds of trash per customer in FY 2014-15, which is higher than the established goal of 24.41 pounds and 0.29 pounds higher than last fiscal year.
Assessment of Results
The above chart illustrates that the average amount of trash collected per account has remained fairly flat over the past three years. ARR’s goal is to continue to decrease the amount of materials sent to the landfill. The average pounds of trash per residential customer account per week collected has continued to increase slightly since FY 2012-13. ARR must continue to identify opportunities to reduce the volume of trash that is disposed by increasing the number of items that can be recycled, and increasing funding for public education and outreach for the city’s rapidly growing population.
Worker moving trash can
Next Steps
ARR will continue to focus on increasing the diversion rate by decreasing the materials sent to the landfill. ARR commissioned a waste composition study of the residential trash sent to landfills and is using those results to guide future efforts. The results of this waste study demonstrate that 44% of residential trash sent to the landfill is recyclable while 46% is compostable. ARR staff will use the results of this study to identify recyclables sent to the landfill through the trash collection system, and target education to residents to throw these recyclables into the blue recycling cart. In addition, ARR plans to implement the Curbside Organics Collection program citywide with a multi-year phased-in approach.
To achieve the lower average pounds of trash per customer account per week goal, ARR staff will focus on increasing recycling collection through a series of targeted education and outreach campaigns. Increasing the blue cart setout rate will correspondingly decrease pounds of trash collected per week.
Contact Information
For more information contact Ron Romero, Collections Division Manager, at (512) 974-4353.