Performance Report

In September 2001, the Austin City Council approved a resolution allowing Austin Energy to utilize a provision of Senate Bill 7 wherein the legislature recognized the need for municipally-owned utilities to keep confidential information that if disclosed would give advantage to competitors or prospective competitors. In approving the resolution the City Council also provided that Austin Energy would publish an annual summary on the performance and costs of its generation portfolio and planning targets for renewables and energy efficiency.
This dashboard provides data reporting in a more consumer-friendly and readily accessible format. Tables will be updated as data is publicly available. With this dashboard, our customers have an easily accessible site to review and utilize Austin Energy's data.
NOTE:  Report data is updated as it is available for release to the open data portal.  Updates to the data within the data tables will be reflected in the report below.  Viewing the Source Data will provide the metrics on status of data updates.

Financial & Operating Data 

Austin Energy Operating Budget

Bond Ratings
Revenue and Bad Debt Expense
Operations and Maintenance with Power Supply Costs (does not include debt service and transfers)
Capital Improvements

Power Supply Adjustment Costs

System Annual Average Production Cost
System Average PSA
kWh Sales by Customer Class
Cents per kWh by Customer Class
Revenue by Customer Class

2016 Weighted Average Residential Rates (EIA-861 data)

Updated data available after November of following year

2016 Weighted Average Commercial Rates (EIA-861 data)

Updated data available after November of following year

2016 Weighted Average Industrial Rates (EIA-861 data)

Updated data available after November of following year
Purchase Power Agreements

Energy Operations

Generation by Fuel Type

Generation Capacity and Capacity Factor
Performance Results Measuring Equivalent Availability Factor
Commercial Availability
Water Use by Plant
Data available following December of Fiscal Year
Plant Outages
Plant Emissions Reported Annually to EPA (English tonnes/yr)
Average Annual Heat Rate
Austin Energy System Average Carbon Intensity in Pounds of CO2-eq/kWh
System Peak Demand

System Peak Demand Over Time

SAIDI, SAIFI, SATPLI
Line Clearance Workload

Renewable Energy

Renewable Energy Resources

GreenChoice Enrollment
Solar Incentive Program

Energy Efficiency

Energy Efficiency MWH Savings

Peak Demand (MW) Reduction
Avoided Annual Emissions
Energy Efficiency Program Expenditures

Customer Care and Citizen Outreach

Customer Assistance Program Customers Receiving Free Weatherization
COA Low Income Discount Program Annual Customer Savings
Plus 1 Funding
Customer Payment Arrangements
Number of Utility Contact Center Calls Answered
Call Distribution
Average Speed Answering Calls
Customers

Customers Over Time

Customer Satisfaction
Austin 311 Call Distribution
Austin 311 - Public Data

City Ordinances Supported By Austin Energy

Energy Conservation Audit and Disclosure Ordinance - Commercial
Energy Conservation Audit and Disclosure Ordinance -  Multifamily
Energy Conservation Audit and Disclosure Ordinance -  Single Family 

Resolution Supporting Annual Report

In September 2001, the Austin City Council approved a resolution allowing Austin Energy to utilize a provision of Senate Bill 7 wherein the legislature recognized the need for municipally-owned utilities to keep confidential, information that if disclosed would give advantage to competitors or prospective competitors. In approving the resolution the City Council also provided that Austin Energy would publish an annual summary on the performance and costs of its generation portfolio and planning targets for renewables and energy efficiency. The Council stipulated that this annual report should be presented at a public hearing where questions and input from the Electric Utility Commission and citizens could be provided, regarding the report.
The Council identified eight performance parameters on which reporting should be provided:
  1. system annual average heat rate
  2. system annual average production costs
  3. system annual average fuel cost
  4. total fuel costs by fuel source
  5. revenues and consumption by customer class.
  6. summary of planning targets for renewable energy and energy efficiency
  7. annual average availability of Austin Energy’s base load generating units
  8. unplanned outage information for outages lasting over 12 hours
In addition to the areas listed above, data has been included related to renewables goals set by City Council. New measures included: total renewable energy delivered by Austin Energy to its customers and the percentage of annual energy production by each generation type.
As this report has evolved over the years, data has been added to the above requested list.  As information has grown with the utility and the city, variations of the information have been adapted to the report.  While the same number of tables will not be in each report, the same source data is available each year.  The numbers may change as updates are made.  EIA is available at https://www.eia.gov/state/?sid=TX .