Austin 3-1-1

Since 2001, 3-1-1 has been the City of Austin’s resource for non-emergency calls. 3-1-1 expanded to be the City’s one stop resource for Austin residents to access municipal services. With a mission to provide uncomplicated access to City services and information, Austin 3-1-1 provides the citizens of Austin with a simple single point of contact for every City department.  Austin 3-1-1 receives over 1 million calls a year producing over 200,000 service request for departments within the City of Austin.