Food Establishment
Inspection Scores

About the program

The Environmental Health Services Division (EHSD) of the Austin Public Health Department (APH) serves as City of Austin’s public health regulatory and enforcement agency.  EHSD operates under the direct authority of the Austin Health Authority Desmar Walkes, M.D.  EHSD is led by Division Chief Marcel Elizondo under the direction of Adrienne Sturrup, Director of Austin Public Health.  The cross-jurisdictional programs of the EHSD provide consumer and environmental health services in the City of Austin, unincorporated Travis County, and nine smaller Travis County municipalities.   
 
The dedicated staff of Environmental Health Officers and Customer Service Representatives provide permitting and inspection for all types of food establishments, mobile food vending, temporary food events and farmers markets.  EHSD provides public safety permitting and inspection for public and semi-public pools and spas.  Our Vector Control Program provides disease surveillance and educational consultations to property owners to reduce the threat of diseases transmitted by mosquitos and rodents.  EHSD provides annual general environmental inspections for all state licensed day cares and helps investigate hundreds of citizen complaints every year related to public health hazards and food borne illness. 

MISSION STATEMENT: The purpose of the Environmental Health Services Division (EHSD) is to protect public health and the environment through facility inspections, educational consultations, surveillance, investigations and enforcement of state laws and local regulations.


Food Safety Programs in 2023

  • Customer Service Unit – Customer service staff issued 14,402 food and 1,882 pool/spa permits.  They processed 4,907 special event permit applications.  Customers were assisted via phone (9,828 calls), e-mails (15,428 responses), and in person (8,588 customers).  Cashiers processed >$5.8M+ in transactions.
  • Consumer Health Unit – Environmental Health Officers (EHOs) conducted 10,778 retail food inspections.  Staff responded to over 400 retail citizen food complaints. Approximately 105 foodborne illness investigations were conducted.  
  • One Stop Shop (OSS) Unit – OSS reviewed 336 new construction plans and conducted 1,142 preopening inspections for retail food and pool facilities.  Activities at OSS are conducted in partnership with the Development Services Department.
  • Special Permitting Unit – EHOs conducted 3,513 mobile food permitting and field inspections.  Permitting inspections are conducted in partnership with the Austin Fire Marshal’s Office and the Travis County Fire Marshal’s Office every week.  They also visited multiple special events and conducted 1,995 food safety inspections that included SXSW, ACL and Formula 1 events.  Major special events are reviewed in tandem with the Austin Center for Events, a multi-agency collaboration.
  • Travis County/Municipal Interlocal Unit – Retail food, pool/spa and code enforcement inspection services are provided to Pflugerville, Lakeway, Westlake, Bee Cave, Rollingwood, San Leanna, Volente, Sunset Valley, Manor, and Travis County (outside Austin city limits).  Inspection activities include coordination with various departments in the cities listed above.



About the data

This data set provides information about Food Inspection Scores reported by APH Environmental Health Officers.  Facilities in Austin receive 1-3 routine inspections per year depending on their overall risk score.  Risk scores are determined by factors such as 'what types of foods does the restaurant serve?', 'what is the primary population being served', and 'how has the restaurant scored on their recent health inspections?'.  Since each restaurant is only visited 1-3 times per year, a routine inspection is just a brief glimpse of how the facility operates.

Inspection frequency

Inspection scores are captured during routine inspections of food facilities. All routine inspections start at 100 and begin counting down as violations are observed. A perfect score is 100 and can range all the way down to 0, with a "passing" score being 70 or above.

Total Routine Inspections Performed

The 26 restaurant inspectors of Austin Public Health perform routine inspections in Austin, Unincorporated Travis County and 9 other municipalities within Travis County. Each inspector completes 45-50 routine health inspections each month in addition to investigating customer complaints, verifying instances of foodborne illness and conducting compliance visits. This graph represents the total number of routine inspections performed each month.

APH Inspections At-A-Glance

Hover over a restaurant on the map to view inspection score history.

Other links

To view the first page of the inspection report, please visit Austin, TX - Health Inspection (healthinspections.us)
To view the entire inspection report, please file a Public Information Request at CITY OF AUSTIN PUBLIC RECORDS CENTER (govqa.us)

Questions?
Email us at EHSD.Service@austintexas.gov or call 512-978-0300
View our website Environmental Health Services | AustinTexas.gov for a complete list of services
Austin Public Health (APH) Environmental Health Services Division (EHSD)