EMS Annual Report 2017 Home > Leading the Industry

Austin-Travis County EMS was awarded the American Heart Association’s (AHA) Mission Lifeline: Gold Level Agency Award again in 2016 for excellence in STEMI systems of care. The Gold Level Award, AHA’s highest level award, acknowledges Austin- Travis County EMS for attaining 75% or higher composite adherence to each applicable Mission Lifeline EMS Achievement Measure for consecutive 24 month intervals to improve the quality of care for STEMI (ST Elevation Myocardial Infarction) patients.

Collaboration among pre-hospital and hospital providers is at the essence of Mission: Lifeline. The American Heart Association recognizes the vitally important role that EMS providers serve in ensuring a strong Mission: Lifeline STEMI System of Care. As an agency that provides access to 12 lead ECG, identifies pre-hospital STEMI, communicates with hospitals and adheres to protocols derived from ACC/AHA STEMI Guidelines, Austin-Travis County EMS has had a major impact on the quality of care and improved survival and outcome of STEMI patients in Austin and Travis County.

Austin-Travis County EMS (ATCEMS) was awarded Re-Accreditation by the Commission on Accreditation of Ambulance Services (CAAS)in 2016. CAAS is the nationally recognized, independent Commission that established a comprehensive series of standards and best practices for the ambulance service industry. CAAS Accreditation signifies that Austin-Travis County EMS has met the requirements for the “gold standard” determined to be essential in a modern emergency medical services provider. We joined an elite group of only 158 EMS provider agencies in the United States that have achieved CAAS Accreditation.

Austin-Travis County EMS was Re-Accredited as a Center of Excellence (ACE) with the International Academies of Emergency Dispatchers (IAED) in 2016.  Accredited Centers share a common goal of improving public care and maximizing the efficiency of 911 systems while providing superior, up-to-date public care and efficient resource utilization to achieve maximum results in emergency situations.

Austin-Travis County EMS was awarded the “Best of EMS & EMT Sites Award” by Pacific Medical Training (PMT) in 2016.  PMT states “The Austin-Travis County EMS website (http://www.atcems.org) is full of helpful information, safety tips, workshop dates and more. Providing services beyond emergency medical response, Austin-Travis County EMS makes an effort to be accessible to the community. The website includes a wealth of safety information for how to respond to medical emergencies and how to be safe during each season of the year. Additionally, workshops for first response skills, trainings, safety checks and more are listed for the public to attend or contact the EMS team to schedule the relevant event.” PMT added “We fully appreciate and can understand the time and commitment it takes to maintain a website and continue to provide current content easily accessible to the sites viewers.”

The Austin-Travis County Community Health Paramedic Program and Expanded Mobile Crisis Outreach Team (EMCOT) recently received NAMI Austin's John and Kitty Holman Award in recognition of the team's efforts to create and promote a safer environment for people living with mental illness. EMCOT works closely with the Austin Police Department, Austin-Travis County Emergency Medical Services, and the Travis County Sheriff's Office to help people who are having a mental health crisis in the community.

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