Data collected from CSR production system.
Data begins 01/03/2014 and is refreshed daily at 8:00am.

Code Officers are assigned cases based on 311 calls. These are then prioritized and updated by the Code Officers themselves. This dataset is uploaded to try and inform custom routing applications to better help Code Officers plan and route their days and be more efficient with their time.

Data collected from CSR production system.
Data begins 01/03/2014 and is refreshed daily at 4:00am.

Data collected from CSR production system.
Data begins 01/03/2014 and is refreshed every half-hour.

For more info: http://austintexas.gov/department/311/socrata

This dataset contains the Signs and Markings Division's 311 customer service requests (CSRs) as reported through the Signs and Markings Operations Knack Applications. Updated daily.