Residential customers use an average of about 1,000 kWh of electricity per month, with usage higher during hot summer months and lower in the winter. View tables show monthly average usage in kWh by month for residential customers starting in 2000. Tables include monthly fuel charges and electric bill amounts.

Total kWh consumption per million gallons of water treated by year, month, plant and plant type.

Austin Energy has four main customer classes: residential, commercial, industrial, and other.

Residential customers live in single-family dwellings, mobile homes, townhouses, or individually metered apartment units.

The majority of commercial customers are small to large businesses that fall under Austin Energy’s secondary level of service. This means Austin Energy owns, operates, and maintains the equipment (wires, transformers, etc.) supplying power to those facilities.

Industrial (Primary) customers take service at high voltage (12,500 volts or higher) and own, operate and maintain their own equipment. Consequently, Austin Energy experiences lower overall system losses and it costs less to serve these customers. Large commercial and industrial customers such as semiconductors, high-tech facilities, and data centers typically fall under the primary level of service. These customers have very high usage and load factors because they tend to operate 24/7.

The final class, other, typically refers to street lighting and facilities such as ballparks.

Total kWh consumption per million gallons of water treated by year, month, plant and plant type.