DATASET DESCRIPTION
This dataset contains information on both 911 calls (usually referred to as Calls for Service or Dispatched Incidents) and officer-initiated incidents recorded in the Computer Aided Dispatch (CAD) system. These are differentiated by the Incident Type field, defined below.

This data excludes records that were cancelled after being identified as duplicates of the same incident, such as when two 911 calls are made for the same incident. It also excludes records that were cancelled because they were handled by another agency such as Austin Fire or Austin-Travis County Emergency Medical Services or because they were found to not require a police response.

GENERAL ORDERS RELATING TO THIS DATA:
The Department has a responsibility to protect life and property and to provide service to the residents of Austin. To fulfill this obligation it must provide an appropriate response to calls.

AUSTIN POLICE DEPARTMENT DATA DISCLAIMER
1. The data provided is for informational use only and may differ from official Austin Police Department crime data.

2. The Austin Police Department’s databases are continuously updated, and changes can be made due to a variety of investigative factors including but not limited to offense reclassification and dates.

3. Reports run at different times may produce different results. Care should be taken when comparing against other reports as different data collection methods and different systems of record may have been used.

4.The Austin Police Department does not assume any liability for any decision made or action taken or not taken by the recipient in reliance upon any information or data provided.

City of Austin Open Data Terms of Use - https://data.austintexas.gov/stories/s/ranj-cccq

DATASET DESCRIPTION:
This dataset is a filtered view of the APD Computer Aided Dispatch (CAD) Incidents dataset and contains information only on incidents which came in through 911 calls. Additionally, it is filtered to limit data from January 1, 2019 through the most recent month of data. This dataset is visualized in the dashboard APD 911 Calls for Service.

This data excludes records that were cancelled after being identified as duplicates of the same incident, such as when two 911 calls are made for the same incident. It also excludes records that were cancelled because they were handled by another agency such as Austin Fire or Austin-Travis County Emergency Medical Services or because they were found to not require a police response.

GENERAL ORDERS RELATING TO COMPUTER AIDED DISPATCH INCIDENTS
The Department has a responsibility to protect life and property and to provide service to the residents of Austin. To fulfill this obligation it must provide an appropriate response to calls.

AUSTIN POLICE DEPARTMENT DATA DISCLAIMER
1. The data provided is for informational use only and may differ from official Austin Police Department crime data.

2. The Austin Police Department’s databases are continuously updated, and changes can be made due to a variety of investigative factors including but not limited to offense reclassification and dates.

3. Reports run at different times may produce different results. Care should be taken when comparing against other reports as different data collection methods and different systems of record may have been used.

4.The Austin Police Department does not assume any liability for any decision made or action taken or not taken by the recipient in reliance upon any information or data provided.

City of Austin Open Data Terms of Use - https://data.austintexas.gov/stories/s/ranj‐cccq
Last Updated

DATASET DESCRIPTION:
This Dataset includes the average response time by Call Priority across days of the week and hours of the day. Response Times reflect the same information contained in the APD 911 Calls for Service 2019-2024 dataset.

AUSTIN POLICE DEPARTMENT DATA DISCLAIMER
1. The data provided is for informational use only and may differ from official Austin Police Department data.

2. The Austin Police Department’s databases are continuously updated, and changes can be made due to a variety of investigative factors including but not limited to offense reclassification and dates.

3. Reports run at different times may produce different results. Care should be taken when comparing against other reports as different data collection methods and different systems of record may have been used.

4.The Austin Police Department does not assume any liability for any decision made or action taken or not taken by the recipient in reliance upon any information or data provided.

City of Austin Open Data Terms of Use -https://data.austintexas.gov/stories/s/ranj-cccq

Data contained in this table documents Austin-Travis County EMS (ATCEMS) Communications Center workload and performance.

Data contained in this table comes from several sources:
• 911 Call Count and Grade of Service are obtained from the ECaTS reporting system provided by the Capital Area Council of Governments (CAPCOG).
• Call Processing Interval is calculated using data from the department Computer-Aided Dispatch (CAD) data warehouse.
• MPDS Compliance is calculated by the Advanced Quality Assurance (AQUA) system used by Communications Center personnel to assess center performance.
• Performance targets are determined by ATCEMS management.