The Texas Department of Insurance (TDI) is responsible for licensing, registering, certifying, and regulating agencies and businesses that want to sell insurance or adjust property and casualty claims in Texas. This data set includes a row for each license held by an agency or business. An agency or business with more than one license will be listed in multiple rows. To view a list of people licensed by TDI, go to the Insurance agent and adjusters data set. To learn more about the type of licenses in this data set, go to TDI’s agent and adjuster licensing webpage. For detailed search results on individual agencies, agents, and adjusters please click here: Detailed reports.

The Texas Department of Insurance (TDI) is responsible for licensing, registering, certifying, and regulating people who sell insurance or adjust property and casualty claims in Texas. This data set includes a row for each license held by a person. A person with more than one license will be listed in multiple rows. To view the list of agencies and business licensed by TDI, go to the Insurance agencies data set. To learn more about the type of licenses in this data set, go to TDI’s agent and adjuster licensing webpage. For detailed search results on individual agencies, agents, and adjusters please click here: Detailed reports.

► The Texas Department of Insurance (TDI) handles complaints against people and organizations licensed by TDI, such as companies, agents, and adjusters. To learn more, go to the TDI webpage, How to get help with an insurance issue or file a complaint.&nbsp ► This dataset does not include the person or organization the complaint is filed against. To view the dataset that includes the "Complaint filed against" column, use TDI Complaints: All Data.

► The Texas Department of Insurance (TDI) handles complaints against people and organizations licensed by TDI, such as companies, agents, and adjusters. To learn more, go to the TDI webpage, How to get help with an insurance issue or file a complaint.&nbsp ► This dataset includes a row for each person and organization named in a complaint. This means some complaint numbers are listed multiple times. To view a dataset that lists each complaint number once due to removing the “Complaint filed against” column, use TDI Complaints: One Record / Complaint.

This pie chart shows the total number of complaints closed by the Texas Department of Insurance for each insurance company. The category "(Other)" represents licensees, like agents and adjusters and small insurance companies not listed in the chart legend, but included in the dataset.

Appointments are formal designations to represent regulated insurance companies. This data set includes a row for each active appointment between an insurance agency and an insurance company. To view a list of appointments for agents and adjusters, go to the Active insurance company appointments for agents and adjusters data set. To view a list of non-appointment relationships between agents, agencies, adjusters, and insurance companies, go to the Business relationships between agents, agencies, adjusters, and insurance companies data set.

The Texas Department of Insurance administers Independent Dispute Resolution (IDR), a mediation and arbitration process for certain health care billing disputes between out-of-network providers and health plans. Mediation is used for billing disputes between out-of-network facilities and health plans. Arbitration is used for billing disputes between out-of-network health care providers (not facilities) and health plans. Medical services or supplies received on or after January 1, 2020 may be eligible for IDR. To learn more, go to the TDI webpage, Mediation and arbitration of medical bills.

The Texas Department of Insurance (TDI) regulates the state’s insurance industry and oversees the administration of the Texas workers’ compensation system. This data set includes counts for confirmed complaints and policies in force by company name and line of coverage. The complaint index is calculated by dividing the company's percentage of complaints for a specific line of insurance by the company's percentage of policies in force for the same line of insurance. The average index is 1.00. A number less than 1 indicates fewer complaints than average. A number greater than 1 indicates more complaints than average. Please visit TDI Complaints: All Data for details about processed complaints.