This performance card tracks the median city property tax bill as a percentage of the full property tax bill based on property tax information from the Travis County Appraisal District (TCAD) and tax rates and homestead exemption amounts from local taxing authorities.

This is a historical measure showing decennial census counts of 1990, 2000, and 2010 for the percentage of Austin that is African American. For more data on Austin demographics please visit austintexas.gov/demographics.

Percent of customers satisfied with the quality of AFD services

The Austin Municipal Court offers services via in person, phone, mail, email, online, in the community, in multiple locations, and during non-traditional hours to make it easier and more convenient for individuals to handle court business. This measure tracks the percentage of customers that utilize court services outside of normal business hours, defined as 8am-5pm Monday-Friday, and how many payments were made by methods other than in person. This measure helps determine how Court services are being used and enables the Court to allocate its resources to best meet the needs of the public.

The Fleet Mobility Services Department is responsible for providing safe and reliable mobile solutions to ensure the continuity of city services. In addition, Fleet’s strategy is to lead, design and incorporate "Sharing, Electric Vehicles, Telematics, and Autonomous Mobility Services" for City employees by providing cost-effective and accessible forms of modality to transport City employees. The primary goals are to reduce transportation costs, traffic congestion and under-utilized fleet assets while improving the health, environment, safety and livability of Austin. The cost per mile of City-owned fleet is below the industry average of $1.19.

This performance card provides information on individuals who exit homelessness to permanent housing destinations and then return to homelessness within 2 years from their exit in the Austin/Travis County Continuum of Care (CoC) in a given fiscal year.

This metric is part of the Culture & Lifelong Learning Outcome Category. The data represented is from the Parks and Recreation Department (PARD), and represents city offered lifelong learning events, activities and resources. Aggregate data was provided by PARD and Austin Public Library. Site data is provided by PARD.

Austin Public Health provides preventative screening services through quality of life mobile outreach and public health nurses located at neighborhood centers. These screenings including fasting glucose tests, blood pressure monitoring, and other services. The residents that receive a screening and are in need of follow-up services or healthcare are referred. This metric demonstrates that a majority of the residents referred by Austin Public Health are able to follow through and connect to a healthcare provider or other community resources.

This measure, represented in a line graph, is comprised of the number of domestic and international non-stop destinations from the Austin airport by fiscal year. A nonstop destination is when you fly straight from one airport to another, with no stops along the way. AUS receives an annual report from the Cirium DIIO database. AUS monitors the non-stop destinations because of its implications for passenger growth.