Austin Energy’s system annual average production cost is total operations and maintenance costs divided by total generation in kilowatt-hours. Find more information at http://austinenergy.com/go/reports.

This report is the result of the Austin City Code 6-7’s Energy Conservation Audit and Disclosure Ordinance approved in November 2008 (amended in April 2011) to improve the energy efficiency of homes and buildings that receive electricity from Austin Energy. The ordinance meets one of the goals of the Austin Climate Protection Plan, which is to offset 900 megawatts of peak energy demand by 2024. This report contains information on commercial facilities that have reported the EPA’s Energy Star Portfolio Manager benchmarking results in 2017 (*) to the City of Austin, as well as the calculated electric Energy Utilization Index (EUI). For information on ECAD exemptions and other requirements, see Austin City Code Chapter 6-7. Note – (*) Data reported by Commercial Customers

Austin Energy is proactive in addressing customer needs and regularly monitors customer satisfaction through customer surveys. In recent years, overall customer satisfaction has gone down. The drivers of the lower satisfaction are customer perceptions of price and value resulting from an overall increase in utility bills, despite Austin Energy providing reasonable and affordable electric rates. Residential and Commercial surveys are conducted quarterly while key account surveys are administered annually. Find more information: http://austinenergy.com/go/reports

Millions of gallons of water treated grouped by year, month, plant and water type.

S.A.5 - Number and percentage of emergency responses that meet established time standards for that type of response

Listing of all recycling schedules city wide.

Austin Water 2022 Annual Progress Report

​List of active permitted Industrial Users (IU) of the Austin Water Utility's sanitary sewer system under the Industrial Waste Control/Pretreatement Program.

ECAD Multifamily Audit and EUI Data as of November 13, 2019
This report is the result of the Austin City Code 6-7's Energy Conservation Audit and Disclosure Ordinance approved in November 2008 (amended in April 2011) to improve the energy efficiency of homes and buildings that receive electricity from Austin Energy. The ordinance meets one of the goals of the Austin Climate Protection Plan, which is to offset 1200 megawatts of Peak Energy by 2025.
The Audit results are averages of the energy efficiency measures evaluated on site during the audit.

HE.E.4 - Percentage of total energy consumed that is generated by renewable power sources