Data contained in this table documents Austin-Travis County EMS (ATCEMS) Communications Center workload and performance.

Data contained in this table comes from several sources:
• 911 Call Count and Grade of Service are obtained from the ECaTS reporting system provided by the Capital Area Council of Governments (CAPCOG).
• Call Processing Interval is calculated using data from the department Computer-Aided Dispatch (CAD) data warehouse.
• MPDS Compliance is calculated by the Advanced Quality Assurance (AQUA) system used by Communications Center personnel to assess center performance.
• Performance targets are determined by ATCEMS management.

Graph of Crime Reports by Year

Location information for Austin Fire stations

This dataset shows a list of properties on Austin Codes Repeat Offender list. Status is included to indicate if the property is a currently active registered repeat offender.

Code Officers are assigned cases based on 311 calls. These are then prioritized and updated by the Code Officers themselves. This dataset is uploaded to try and inform custom routing applications to better help Code Officers plan and route their days and be more efficient with their time.

Responding to Emergencies

2017 EMS Annual Report - Stories - Being Accountable

Keeping Our People Safe

Improving Our Skills

Protecting Special Events