Data contained in this table documents Austin-Travis County EMS (ATCEMS) Communications Center workload and performance.

Data contained in this table comes from several sources:
• 911 Call Count and Grade of Service are obtained from the ECaTS reporting system provided by the Capital Area Council of Governments (CAPCOG).
• Call Processing Interval is calculated using data from the department Computer-Aided Dispatch (CAD) data warehouse.
• MPDS Compliance is calculated by the Advanced Quality Assurance (AQUA) system used by Communications Center personnel to assess center performance.
• Performance targets are determined by ATCEMS management.

Data contained in this table documents Austin-Travis County EMS (ATCEMS) Communications Center workload and performance.

Data contained in this table comes from several sources:
• 911 Call Count and Grade of Service are obtained from the ECaTS reporting system provided by the Capital Area Council of Governments (CAPCOG).
• Call Processing Interval is calculated using data from the department Computer-Aided Dispatch (CAD) data warehouse.
• MPDS Compliance is calculated by the Advanced Quality Assurance (AQUA) system used by Communications Center personnel to assess center performance.
• Performance targets are determined by ATCEMS management.

Performance Measure Definition: Patient Transport Rate

Performance Measure Definition: STEMI Alert Scene Time

Performance Measure Definition: 911 System Incidents

Performance Measure Definition: Stroke Alert Transport Destination

Performance Measure Definition: ASA for ACS

Performance Measure Definition: Average Call Processing Interval

This table contains data related to responses by regularly scheduled ambulances. Units that are not ambulances or are deployed on an irregular basis are excluded from this table.

Performance Measure Definition: Patient Contacts