Service area (Territory) of each Emergency Service District in Travis County, along with Austin Fire Department service area.

Purpose: Represent the % of calls which meet AFD's internal response time standard. Standard: The first unit arrives onscene within 8 mins (from call receipt to onscene) 90% of the time.

Wildfire_Mechanical_Fuel_Treatments

Wildfire_Mechanical_Fuel_Treatments

Percent of customers satisfied with the quality of AFD services

The Austin Fire Department's Standard of Coverage (SOC) is goal is to reach 90% of our emergency incidents within 8 mins from call-receipt to on-scene.

The Austin Fire Department's Standard of Coverage (SOC) is goal is to reach 90% of our emergency incidents within 8 mins from call-receipt to on-scene.

The Austin Fire Department's Standard of Coverage (SOC) is goal is to reach 90% of our emergency incidents within 8 mins from call-receipt to on-scene.

Percent of sworn positions fully staffed