This dataset supports measure GTW.B.5 of SD23 - Number of City Services provided online through the City of Austin Web Portal (austintexas.gov). This data tracks how many City services are completely online and accessible for Austin residents. This measure is part of the City's effort to ensure residents can find services, understand them, access and use them, and provide feedback to the City -- across languages and all levels of ability.
Data Source: Manual inventory of services that are hosted on the City’s official web platforms Austintexas.gov and Austin.gov. Data source is maintained by the Communications & Technology Management Department.
Calculation: (GTW.B.5) Count of services meeting the measure's criteria.