Profile Picture Austin-Travis County EMS

created Mar 15 2018

updated Feb 14 2019

Description

Data contained in this table documents Austin-Travis County EMS (ATCEMS) Communications Center workload and performance.
Data contained in this table comes from several sources:
• 911 Call Count and Grade of Service are obtained from the ECaTS reporting system provided by the Capital Area Council of Governments (CAPCOG).
• Call Processing Interval is calculated using data from the department Computer-Aided Dispatch (CAD) data warehouse.
• MPDS Compliance is calculated by the Advanced Quality Assurance (AQUA) system used by Communications Center personnel to assess center performance.
• Performance targets are determined by ATCEMS management.

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Category
Public Safety
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Public
Tags
atcems, communications, ems, 911, workload, performance, 911 calls, mpds compliance, call processing, grade of service
SODA2 Only
Yes
Licensing and Attribution
Data Provided By
Austin-Travis County EMS Communications
Source Link
http://www.atcems.org
License
Public Domain
Additional Information
Department
Emergency Medical Services
Frequency
Monthly
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